Release Notes: ThinkHub

ThinkHub 5.6 | April 2026

FIXES

HARDLINE INPUT

SOF-6247 [Hardline Input] Multitouch HLI freezes after idle for an hour or so

THINKHUB CANVAS

SOF-6207 [Canvas] Zooming in and out quickly causes content scaling issues
SOF-6237 [Drawing] Add default to set color of drawing palette background

THINKHUB MULTISITE

SOF-6289 [MultSite] MultiSite Hardline doesn’t scale correctly
SOF-6195 [MultiSite] Multisite T1V app cast feed doesn’t scale correctly
SOF-6185 / SOF-6232 [MultiSite] SmartGrids positioned incorrectly (partial fix)
SOF-6173 [Multisite] Hardline + Dock annotations incorrect location

VIDEOCONFERENCING

SOF-6063 [VC] crash when closing software VC window

IMPROVEMENTS

Compatibility with T1V Web App

ThinkHub 5.6 | October 2025

FIXES

CANVAS & CONTENT MANIPULATION

SOF-6100 [Images] Rotated images don't resize correctly
SOF-6138 [Browser] Resizing behavior is not honored on canvas restore
SOF-6157 [Browser] Resizing behavior incorrectly affects fullscreen gesture of every app type (would not allow the gesture to exit fullscreen mode)
SOF-6133 [Menu] App rotate menu item rotates inconsistently

GROUPS

SOF-6154 [Groups] Objects in Groups arranged incorrectly on remote device in MultiSite
SOF-6209 [Groups] Content not acting as part of group when group contents are hidden

HARDLINE INPUT

SOF-6116 [Hardline Input] 4x3 hardline resizing when session restored
KST-20 [Hardline Input] videoRotation key doesn't work in some cases

PDF / DOCUMENTS

SOF-6109 [PDF] Mixed paged PDF doesn't scale correctly when navigating between portrait and landscape pages in full screen

SCREEN SHARE / DEVICE FEEDS

SOF-6182 [Screen Share] Auto mode / focus does not center device feed
SOF-5926 [T1V App] T1VApp feed is left justified when screen sharing to T1VHub or under TH device tray

SMARTGRIDS

SOF-6113 [SmartGrids] Device feed/app doesn't fill resized to viewport size smart grid (on zoomed out canvas)

THINKHUB DOCK

SOF-6192 [Dock] When content is open, the icon to exit an active state can get hidden by Docks or Webex panel
SOF-6173 [Dock] Annotation bug fix during multisite

TOUCH

SOF-6218 [Touch] Display with UPDD sensor, 'no touch' warning pops up

IMPROVEMENTS

SOF-6177, SOF-6190 [Freeze] hide the "X" button and browser controls when freeze is turned on
SOF-6212 [Touch Control] increase performance of Touch Control
SOF-6175 [New Hardware] support for new faster hardware
SOF-6141 [Dock] can now define a different default image for each dock

ThinkHub 5.6 | May 2025

FIXES

DEVICE FEED

SOF-6095 [Device Feed] Fix for rotated device feeds that don't resize correctly

HARDLINE

SOF-6102 [Hardline Input] Some Hardline input models require setting driverDeviceName
SOF-6115 [Hardline Input] Fix color space for hardline input SDK

IP CAMERA

SOF-6093 [IP Camera] ThinkHub hangs when opening certain IP camera feeds

PDF

SOF-6110 [PDF] PDF annotations are missing on emailed or printed PDF

PIN TO GLASS

SOF-5992 [Pin To Glass] A pinned-to-glass VC app window is removed from the TH canvas when the cloud canvas is sent to the room
SOF-5993 [Pin To Glass] Using "Clear Canvas" removes pinned-to-glass VC app from the canvas

THINKHUB CLOUD

SOF-6106 [ThinkHub Cloud] canvas participant icons are squished

IMPROVEMENTS

THINKHUB DOCK

SOF-6087 [Dock] Ability to define dock source coordinates
SOF-6088 [Dock] Allow showing custom images when dock is inactive

SOF-6103 [Calendar] ThinkHub calendar refresh (smarter UI updates)

VIDEO CONFERENCING

SOF-6094 [VC] Improve Zoom meetings launched from Calendar

ThinkHub 5.6 | March 2025

IMPROVEMENTS

SOF-6044 [Touch] Ensure touch invalidation timer gets started on main thread
SOF-6050 [Browser] Allow different default for web search URL

ThinkHub 5.6 | January 2025

FIXES

THINKHUB MULTISITE

SOF-5915 [MultiSite] Loading some video files from the thumb drive causes MultiSite to drop and reconnect

SOF-6023 [Fullscreen] un-fullscreen of hardline input does not go to the original location or size
SOF-6014 [Theme] Dynamic Menu > Canvas Tools > Theme. Theme thumbnails display "additional" grid lines
SOF-6002 [Canvas Background] Pinch gesture via T1VApp access or remote desktop on the locked canvas swaps the set background image to the left side or top of the canvas
SOF-5979 [Group Legend] If the group name starts with the "~" symbol, the group is corrupted under the Group Legend menu

VIDEO / MEDIA

SOF-6022 [Videos] Videos are missing the thumbnails and displays as transparent on the restored session

SCREEN SAVER

SOF-5977 [Screen Saver] After restart, the screen saver activates when a cloud canvas is sent to the TH.

ThinkHub 5.6 | November 2024

NEW FEATURES IN THINKHUB 5.6

THINKHUB GROUPS: EDIT VIEW

Users now have the ability to control the viewport of their ThinkHub Groups. To do so, users can navigate to the Group Legend in the ThinkHub Menu, and select ‘edit view’ in the top right corner of the Group Legend Submenu. Then, the user can adjust the Canvas view, and select ‘save.’ To undo this view, the user can select ‘reset.’

The Group Legend is not only a way to jump from groups of content, but to navigate the massive Canvas and make presentations more fluid. By default, jumping to a Group from the Group Legend will center the content in the Canvas view. Now, users can optimize their Group content in a way that fits their presentation style best, with the ability to edit the Canvas view.

PIN TO GLASS - VIDEO CONFERENCE

New to ThinkHub Room, users can now ‘pin’ their video conferencing app to a specific placement on the touchscreen glass. Not to be confused with pin to Canvas, which locks the asset onto a fixed position on the Canvas, the pin to glass functionality means you can navigate the ThinkHub Canvas while your video conferencing participants remain parked in a dedicated area.

Note: pin to glass is not available in ThinkHub Cloud or ThinkHub MultiSite.

DRAWING TOOLS - UI UPDATE

Annotation Mode (the pen icon to the right of the arrow, in the top row of the Drawing Tools menu), now changes the background of the Canvas to provide a strong visual reference for users to know they are in annotate mode. Once they exit annotation mode, the Canvas background will revert to gridlines. If gridlines are turned off, the user will see the dots appear on the Canvas background when in annotation mode.

ThinkHub 5.5 | August 2024

NEW FEATURES IN THINKHUB 5.5

THINKHUB TEMPLATES

Users can now select from a library of ThinkHub Templates to kick off their collaborative work session. Current templates include: 4P Marketing Mix, Competitor Analysis, Daily Stand-up, Design Research, Disney Creative Strategy, Idea Funnel Backlog, Mad Sad Glad Retrospective, Perceptual Map, Product Positioning, Project Scope Template, Scenario Planning, SWOT Analysis, and RAID Log.

The Templates are crafted for collaborative team meetings at a high level, enhancing the speed at which users can collectively tackle business challenges.

HELP UPDATE

Accessible through the ThinkHub Menu, users can tap ‘Help’ to open our new web-based Help page. This will open in the web browser window on the ThinkHub Canvas, and features quick-start product videos, access to the user guide, and links to the T1V Knowledge Base. This improvement to Help is designed to better educate the user on how to get started with ThinkHub.

Users have the option to customize the Help link, if they would prefer to direct the user to their own version of branded support content and/or support contact information. This can be completed with the customer’s T1V Project Manager during installation and/or during their onboarding sessions with T1V Customer Success.

BROWER BOOKMARKS

Browser Bookmarks is a dedicated area to ‘bookmark’ your favorite or most-viewed websites. Available in the content menu, you can add any number of websites to your bookmarks tool.

Additionally, you can toggle on ‘auto-update’ to automatically refresh your web-based content (this feature is currently by request only). This is particularly helpful for dashboarding sessions, where teams are reviewing metrics across different web-based platforms. Now, you can add your web-based content, login to your account to see your data, and add to your ThinkHub Browser Bookmarks - this will ensure your content refreshes and stays current, without logging you out of the software.

This is especially useful in team or project rooms and executive offices, where teams are habitually reviewing the same data and tracking progress / updates across multiple websites.

Examples include: Google Drive, YouTube, Office 365, SmartSheets, PowerBI, Tableau, Box, Dropbox, Monday, Canva, JIRA, and more.

FULL SCREEN PINCH (ThinkHub UX Touch Update)

Users can now enjoy expanded touch functionality in their ThinkHub. When an object on the Canvas is in full screen mode, you can pinch the object to exit full screen.

THINKHUB ROOM CONTROL

We now have the ability to add room controls into your ThinkHub Menu, expanding ThinkHub’s role as the ‘Hub’ of all room activity. Examples include: lower/raise projector, turn projector on/off, activate ThinkHub Docks, etc...

Users can work with their T1V contact to map which room controls can be hosted on ThinkHub for easy, centralized access.

THINKHUB VIDEO LOOP

Available in the dropdown menu of video files shared on the ThinkHub Canvas, select ‘Autoloop’ to put the video in a looping cycle.

THINKHUB VIDEO AUTOSTART

Available in the dropdown menu of video files shared on the ThinkHub Canvas, select ‘Autostart’ to automatically start the video when the Canvas is opened in the ThinkHub Room.

ThinkHub 5.4 | September 2023

NEW FEATURES IN THINKHUB 5.4

THINKHUB ROOM MEETING: LAUNCH THINKHUB CLOUD CANVAS

ThinkHub Cloud Canvases can now be automatically launched when a participant taps ‘Join’ from the ThinkHub Room meeting calendar. To link a Cloud Canvas to a ThinkHub Room meeting, the user will open the ‘Share’ section on their ThinkHub Cloud app. They will select the ‘Copy Link’ button in the bottom left of the ‘Share’ modal to copy the ThinkHub Cloud Canvas info to their desktop. They will then paste the info into their calendar meeting note in the notes / description section.

When the participant taps ‘join’ in the room - the ThinkHub Cloud Canvas and video conferencing will automatically launch. If the ThinkHub Room doesn’t have access to the ThinkHub Cloud Canvas, a request will be sent to all ThinkHub Cloud collaborators to grant permission for the Room to join.

FIXES

DOCKS

[SOF-5191] [Docks] Dock annotations have been improved when docking content

PDFs

[SOF-5224] [PDF] Padding is added when the rotated PDF is emailed

ThinkHub 5.3 | June 2023

FIXES

UI IMPROVEMENTS

(SOF-5231, SOF-5257) Fix highlighted borders inside the Note window or app labels when placed in edit mode
(SOF-5232) Removed drop shadows from text fields

GROUPS

(SOF-5157) Fix to prevent video conferencing app that is sent to a group from becoming hidden when opened on top of the group with hidden content

PDFs

(SOF-5241) Corrected PDF annotations that were done on a portrait-oriented page of a mixed page PDF that were blurry when the session is saved and reopened, or MultiSite is joined after PDF annotations were done

ThinkHub 5.2 | March 2023

NEW FEATURES IN THINKHUB 5.2

NEW + IMPROVED UI

T1V has updated its standard ThinkHub user interface featuring new artwork for the idle screen, an updated Canvas theme featuring a dark background, and refreshed iconography throughout the interface. The new look and feel is largely visual; there are no major shifts in overall layout and placement of key features and functions. The updates come primarily from user feedback and in an effort to more closely unify the user experience across the ThinkHub platform.

WEB BROWSER SUSPEND

Users now have the ability to pause and resume their live web browser windows
in ThinkHub Room.

FIXES

THINKHUB MULTISITE

(SOF-4736) Fix to Canvas Map viewport location
(SOF-5074) Viewport fix for MultiSite leader changes

VIDEO CONFERENCING

(SOF-4939) Zoom context menus don't stay open long enough to make a selection
(SOF-5099) Zoom - Join Meeting by Number window loses focus

THINKHUB DOCK

(SOF-5017) Improved PDF scaling when docked
(SOF-5058) Fix PDF scaling and content position when the PDF page is internally zoomed in and docked

THINKHUB CLOUD

(SOF-5082) Browser refresh feature didn’t work on the browsers originating from T1V app

THINKHUB XCANVAS

(SOF-5088) xCanvas with separate trays: idle screen displays incorrectly

5.0 | February 2023

NEW FEATURES IN THINKHUB 5.0

THINKHUB CLOUD - SEND TO ROOM

ThinkHub 5.0 now supports ThinkHub Cloud Send to Room, where T1V app users can create a ThinkHub Cloud Canvas and send to the ThinkHub Room. Enjoy total persistence from Cloud to Room and invite collaborators whether joining the session remotely or from the room. Simply enter the ThinkHub Room credentials, then select the ‘Send’ button in your ThinkHub Cloud UI.

THINKHUB CLOUD - CANVAS COMPATIBILITY

T1V continues to deepen compatibility between ThinkHub Cloud and ThinkHub Room. With ThinkHub 5.0, the ThinkHub Room can be invited to a ThinkHub Cloud Canvas, and that Canvas will then be accessible on the ThinkHub Room device at any time.

To update your ThinkHub Room to ThinkHub 5.0, contact T1V Support at support@t1v.com

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